Title Customer Sales Associate

No of Opening : 1

Reporting to Store Manager

Skip Level Area Sales Manager

ABOUT THE ROLE:

A CSA at Specsmakers acts as an significant link between strategy and execution. He/she drives the all assigned metrics of Store Sales, Conversions, Customer satisfaction etc.

RESPONSIBILITIES:

Assisting the customers in selecting eyeglasses and sunglasses

Working along with the team members and the store manager in following the store SOPs

Ensuring customer queries are handled and escalated and solved at the store level.

Performing follow-up calls with customers on feedback and ensuring a higher NPS for the store.

Team up with co-workers to ensure proper customer service.





Follow-up on customer enquiries every day and make sure marketing SMS blasts are sent as per management direction.

The candidate must be Graduate with pleasant personality and positive communication skills, Must be fluent in English.

Ensure high levels of customer satisfaction through excellent sales service.

Greeting customers and find out the needs.

Job Perks & Perks & Sales incentives

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Customer Service Associate Tamil Nadu
🏢 Specsmakers Opticians
📍 Tamil Nadu