Key Responsibilities
- Make outbound calls to customers for overdue Machine Loan payments and ensure timely collections.
- Follow up on PTPs (Promise to Pay) and ensure payment commitments are fulfilled.
- Identify cases requiring physical follow-up and assign cases to Field Collection Executives.
- Coordinate with Field Executives and track assigned cases until resolution/collection.
- Maintain accurate records of customer calls, follow-ups, PTPs, payments and collection status.
- Manage collection data and prepare daily/weekly MIS and trackers.
- Monitor overdue accounts and escalate critical/non-responsive cases to the reporting manager.
- Coordinate with internal teams for resolution of customer and account-related issues.




- Ensure adherence to company collection policies and applicable regulatory guidelines.
- Requirements
- Graduate in any discipline.
- 1–4 years of experience in Tele Collections / Loan Collections / Banking / NBFC.
- Experience in Machine Loans, MSME Loans or secured lending will be preferred.
- Valuable communication, negotiation and follow-up skills.
- Basic knowledge of MS Excel, MIS and collection systems.
- Target-oriented with solid coordination and customer-handling skills.

📌 Tele Collection Executive Maharashtra (India)
🏢 Electronica Finance
📍 India