Position: Pre-Sales Executive
Department: Business Development
Location: Ghitorni, New Delhi
Reporting To: Business Development Manager / Sales Head
Job Summary
The Pre-Sales Executive will be responsible for managing customer enquiries, qualifying leads, preparing preliminary BOQs and estimates, and supporting the sales team throughout the pre-sales process. The role requires excellent communication skills, strong customer interaction abilities, and proficiency in Microsoft Excel and PowerPoint.
Key Responsibilities
- Handle customer enquiries through calls, WhatsApp, email, website, and other communication channels.
- Understand customer requirements and provide initial product and service information.
- Qualify leads and schedule meetings for the Sales/Design team.
- Prepare preliminary BOQs, cost estimates, and quotations.
- Prepare client presentations and proposals using Microsoft PowerPoint.
- Maintain enquiry trackers, customer database, and sales MIS.
- Coordinate with Design, Production, and Sales teams to gather project information and pricing.
- Ensure timely follow-ups with prospective customers to support business conversion.
- Maintain accurate documentation of enquiries and customer interactions.
Educational Qualification
- Bachelor's degree in Business Administration, Commerce, Interior Design, Architecture, or a related field.
Experience
- 1-3 years of experience in Pre-Sales, Sales Coordination, Customer Support, Customer Service, or Estimation.
- Experience in the Interior Design, Furniture, Architecture, or Construction industry will be an added advantage.
Skills & Competencies
- Excellent verbal and written communication skills.
- Strong command of the English language.
- Excellent customer handling and interpersonal skills.
- Proficiency in Microsoft Excel (BOQs, formulas, calculations, reports, and data management).
- Proficiency in Microsoft PowerPoint for creating client presentations.
- Good analytical, numerical, and problem-solving skills.
- Robust organizational and time management abilities.
- Ability to multitask and work in a fast-paced environment.
Pay: ₹25,078.67 - ₹40,524.53 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
Work Location: In person
📌 Presales Executive (Delhi)
🏢 Within
📍 Delhi