05 Aug
|
Happiest Resume
|
Mira Bhayandar
05 Aug
Happiest Resume
Mira Bhayandar
Key Responsibilities
1. Manage customer interactions through phone, email, WhatsApp, and other communication channels.
2. Maintain and update customer records in the CRM system.
3. Resolve customer queries and complaints in a timely manner.
4. Follow up with customers regarding orders, feedback, and service requests.
5. Coordinate with Sales, E-commerce, Warehouse, and Dispatch teams for smooth order processing.
6. Generate customer reports and maintain accurate documentation.
7. Build long-term customer relationships and improve customer retention.
8. Support customer engagement campaigns and promotional activities.
9. Ensure high levels of customer satisfaction and service quality.
simar
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📌 customer relationship executive (Mira Bhayandar)
🏢 Happiest Resume
📍 Mira Bhayandar