Key Responsibilities

Account Setup & Management

• End-to-end management of Lazada Global Seller (LazGlobal) and Shopee International Program (SIP) account registration and setup

• Complete seller verification processes including business documentation, Alipay account validation, and KYC compliance

• Configure cross-border settings including pricing, shipping zones, payment gateways, and tax configurations

• Manage multiple seller accounts across different Southeast Asian marketplaces (Singapore, Malaysia, Philippines, Thailand, Vietnam, Indonesia)

• Handle seller account escalations and resolve platform-related issues with marketplace support teams

Product Listing & Catalog Management

• Create, optimize, and manage product listings with SEO-friendly titles, descriptions, and keyword integration

• Upload high-quality product images meeting platform specifications and marketplace guidelines

• Manage SKU allocation and inventory limits based on seller tier (New, Medium, Experienced, LazTop, LazMall)

• Conduct category research and ensure proper product classification for maximum visibility

• Implement pricing strategies considering competitor analysis, local market dynamics, and currency fluctuations

• Coordinate bulk uploads and catalog synchronization across multiple marketplaces

Platform Operations & Compliance

• Maintain comprehensive knowledge of Lazada and Shopee seller policies, prohibited items, and compliance requirements[1]

• Monitor and maintain seller performance metrics including order fulfillment rate, response time, and customer satisfaction scores





• Ensure adherence to platform-specific requirements for business licenses, product certifications, and customs documentation

• Manage security deposits and financial requirements (e.g., Alipay balance requirements of 3,000 RMB for LazGlobal)[2]

• Handle platform audits, quality checks, and seller verification renewals

Order & Inventory Management

• Oversee daily order processing, including order confirmation, fulfillment coordination, and shipment tracking

• Manage inventory synchronization across multiple warehouses and fulfillment centers

• Coordinate with logistics teams to ensure timely dispatch and delivery performance

• Handle stock management, reorder alerts, and inventory reconciliation

• Monitor and resolve order exceptions, cancellations, and return requests

Performance Analytics & Optimization

• Analyze marketplace data including traffic trends, conversion rates, and sales performance metrics

• Generate weekly and monthly performance reports with actionable insights and recommendations

• Identify growth opportunities through data analysis and market trend monitoring

• Track competitor activities, pricing strategies, and promotional campaigns

• Optimize product listings and store presence based on performance data





Cross-Border Coordination

• Liaise between international suppliers, warehouses, and marketplace platforms

• Manage cross-border logistics coordination including customs clearance documentation

• Work closely with freight and courier teams to optimize shipping costs and delivery times

• Handle international payment gateway integrations (Payoneer, World Account, local bank accounts)

• Address cross-cultural communication requirements with overseas partners and customers[3]

Required Qualifications

Essential Experience

• Minimum 2-4 years of hands-on experience with Lazada and/or Shopee seller platforms

• Proven track record of successfully setting up and managing seller accounts on LazGlobal or Shopee International Program

• Demonstrable experience with bulk product listing, catalog management, and SKU optimization

• Experience managing cross-border e-commerce operations across Southeast Asian markets

• Solid understanding of marketplace seller policies, compliance requirements, and performance metrics

Technical Skills

• Proficiency with Lazada Seller Center and Shopee Seller Centre platforms

• Experience with marketplace management tools (Ginee, BigSeller, ChannelEngine, or similar)

• Advanced Excel/Google Sheets skills for data analysis, bulk uploads, and reporting

• Familiarity with e-commerce analytics and performance tracking tools

• Knowledge of SEO best practices for marketplace optimization

• Understanding of API integrations and automation tools (preferred)

📌 E‑commerce Marketplace Specialist (Lazada & Shopee) (New Delhi)
🏢 Ushopvship Worldwide Private
📍 New Delhi