05 Aug
|
Credhas Technology
|
Tirupati
05 Aug
Credhas Technology
Tirupati
Job Title: CRM Executive (Telecalling Collection)Location: Tirupati
Experience: Minimum 6 Months in Telecalling / Collections
Employment Type: Full time
Salary: ₹14,500 – ₹20,000 per month + Attractive Incentives
- Job ResponsibilitiesMake outbound calls to customers regarding overdue payments.
- Follow up with customers and ensure timely collections.
- Negotiate repayment plans as per company guidelines.
- Update customer interactions and payment details in the CRM system.
- Handle customer queries professionally and provide appropriate resolutions.
- Achieve daily and monthly collection targets.
- Maintain high standards of customer service while ensuring compliance with company policies.
- Eligibility CriteriaMinimum 6 months of experience in Telecalling, Collections, Recovery,
Customer Support, or BPO.
- Candidates with DRA certification will be preferred.
- Good communication and convincing skills.
- Basic computer knowledge.
- Immediate joiners are preferred.
- Language Requirement
- Tamil, Kannada, or Malayalam language proficiency is an added advantage.
- Key SkillsTelecalling
- Collection Process
- Customer Relationship Management (CRM)
- Debt Collection
- Recovery
- Customer Handling
- Negotiation Skills
- Communication Skills
- Outbound Calling
- MS Office
- Data Entry
- Follow-up
- Target Orientation
📌 Tele Calling Collection Execcutive (Tirupati)
🏢 Credhas Technology
📍 Tirupati