Bengaluru, Karnataka
Job Summary

Provide senior SAP development support for the AMS tower by resolving defects, delivering minor enhancements and maintaining custom SAP applications across Sonova's SAP core and add-on ecosystem.

SAP technical domain, ABAP/Fiori custom development, interfaces, forms, reports, workflows, Gateway/OData, SAP Solution Manager documentation and production support for Finance, Operations, OTC and MM/PP processes.

Key Responsibilities

Develop, troubleshoot and enhance ABAP objects, custom reports, forms, interfaces, conversions, enhancements, workflows and user exits/BAdIs in line with Sonova coding standards.

Resolve L2/L3 incidents and defects linked to custom SAP development, prioritising service continuity and SLA adherence for business-critical processes.

Support minor enhancements, service requests and small changes from design through build, unit testing, transport and deployment.

Perform root-cause analysis for recurring development issues,



recommend permanent fixes and update runbooks/SOPs to support shift-left execution.

Skill Requirements

Mandatory skills

ABAP and ABAP OO

S/4HANA/ECC custom development

Debugging and performance tuning

BAdI/user exits/enhancement framework

IDoc/RFC/BAPI/OData basics

SAP Gateway and Fiori integration awareness

SAP forms: Smart Forms/SAPscript/Adobe Forms

Transport and release management

ServiceNow/Jira/Solution Manager working knowledge

Optional / preferred skills

SAPUI5/Fiori development

CDS views/AMDP/HANA SQLScript

Boomi or SAP PI/PO integration awareness

Tricentis test support

GenAI ABAP coder or SAP BTP automation exposure

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📌 Support Lead (India)
🏢 HCLTech
📍 India