The Sr. Software Support Engineer / Software Support Engineer is a hands-on role and is responsible to continuously communicate troubleshooting and resolution finding efforts to customers.

Mode: Work from Office

Location: Baner, Pune

Experience: 2-10 years

Shift: Night Shift

Responsibilities:

This position reports to the Associate VP of Application Development and is based in Pune, India.

- Excellent Communication required.
- Valuable knowledge in technology like SQL, .NET, C#.
- Candidate should be willing to self-learn using online tools and resources as required. Should be go-getter and of positive attitude.
- Should have completed or worked on at least one project as a part of curricular activity on technical stack like .NET, SQL
- Able to monitor performance and trouble shoot business-level problems and provide guidance and advice on issues.
- This person is responsible to Continuously communicate troubleshooting and resolution finding efforts to customers.
- Participate in discussions to understand clients’ needs, requirements, and manage support work requests to result in the delivery of fixes or enhancements on time and with high-quality
- Provides operational support for many complex applications, database servers and databases.
- Also, Design, development, maintenance, and troubleshooting of software applications




- Able to work independently with minimal supervision as well as collaborate in a team setting
- Write code that meets standards and delivers desired functionality using the technology selected for the project and ensure the highest quality code
- Maintain code quality through best practices, unit testing, code quality automation and support continuous-integration process

- Understand performance parameters and assess application performance
- Work on core database structures and designs

Qualifications:

This job requires attentions to detail and the ability to multitask, excellent troubleshooting and critical thinking skills.

- A bachelor’s degree in computer science or another relevant technical field is required
- Good knowledge of .NET 3.5 or above with C# is a MUST
- Good knowledge of ASP.NET MVC is a MUST
- Good knowledge of SQL, T-SQL, procedures in SQL Server 2008 (or later) is a MUST
- Knowledge on Telerik MVC or Kendo UI would be added advantage
- Knowledge with ASP.NET Web Forms, TFS, Entity Framework, SSRS, SAP Crystal reports, jQuery, AngularJS, SOAP and REST API would be added advantage.

Pls send your resume with CTC, ECTC and notice period to [email protected] or [email protected]

📌 Software Support Engineer: Baner (Pune) (India)
🏢 Rewise Analytics & Technologies
📍 India