Job Role

- Call students/customers for pending EMI or course fee payments
- Send payment reminders through calls, WhatsApp, SMS, and email
- Convince customers to make timely payments
- Maintain payment and follow-up records in CRM/Excel
- Coordinate with finance and support teams for payment updates
- Achieve monthly recovery targets
- Handle customers politely and professionally

Requirements

- Good communication skills
- Basic computer knowledge
- Experience in recovery, collections, telesales, or customer support preferred
- Ability to handle targets and follow-ups

Pay: ₹18,000.00 - ₹25,000.00 per month

Perks:

- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Ability to commute/relocate:

- Noida Sector 16, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Experience:

- Loan Recovery: 1 year (Required)

Work Location: In person

📌 Loan recovery agent (India)
🏢 Institute of Management & Technical Studies
📍 India