Business Development & Commercial Operations Executive (Inside Technical Sales)

Key Responsibilities

Business Development

· Handle enquiries received through Google, LinkedIn, IndiaMART, the company website, email, and referrals.

· Understand customer requirements and qualify sales opportunities.

· Prepare proposals and quotations in coordination with the technical team.

· Follow up consistently until order closure.

· Develop relationships with QA, Engineering, Purchase, Projects, and Maintenance teams.

· Generate repeat business and Annual Maintenance Contract (AMC) opportunities.

· Maintain an accurate sales pipeline and forecast.

Commercial Operations

· Coordinate with validation engineers for site scheduling and project execution.

· Track quotation status, purchase orders, reports, invoices, and customer communications.

· Ensure timely project updates and customer responses.

· Maintain CRM and customer records.

Digital & Process Improvement

· Identify and implement digital tools that improve business efficiency.

· Suggest automation using Microsoft 365, Power Automate, Excel, Power BI, or similar platforms.

· Create dashboards and reports to support sales and management decisions.





· Continuously recommend improvements to reduce manual work and improve customer experience.

Marketing Support

· Support LinkedIn marketing activities and customer engagement.

· Coordinate with the marketing team for brochures, presentations, case studies, and email campaigns.

· Identify new business opportunities and market trends.

Qualification

Ø MBA (Marketing) or BBA with relevant B2B technical sales experience is also welcome.

Ø Diploma in Mechanical, Electrical, Instrumentation, Biotechnology, Industrial Engineering, or related fields.

Experience

· 3–6 years in B2B technical sales, business development, sales coordination, commercial operations, or project coordination.

· Experience in one or more of the following industries is preferred:

o Cleanroom

o Validation & Certification

o Pharmaceutical Engineering

o Medical Devices

o Laboratory Equipment

o Industrial Equipment

o HVAC / MEP (technical projects)

o Engineering Services

Required Skills

· Robust follow-up and negotiation ability.

· Proposal and quotation preparation.

· CRM management.

· Microsoft Excel and Microsoft 365.

· Power BI

· Power Automate

Pay: ₹35,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Business Development & Commercial Operations Executive (Inside Technical Sales) (India)
🏢 SmartechSG Pte.
📍 India