**Role Overview:**You are a Senior Data Scientist specializing in Natural Language Processing (NLP) and advanced AI techniques, joining a dynamic team at Freshworks. Your role involves driving the development of cutting-edge solutions related to retrieval-augmented generation (RAG), large language models (LLMs), and agentic AI for the innovative bots platform. Your expertise will be crucial in tackling complex challenges, delivering impactful results, and shaping the future of conversational AI technology.**Key Responsibilities:**- **Strategic Problem Solving:** - Identify and define critical business problems suitable for advanced machine learning and NLP techniques. - Translate complex requirements into actionable data science projects.- **Advanced Model Development:** - Design, develop, and deploy sophisticated NLP models, including LLMs and retrieval systems for applications like answer generation and conversational AI. - Utilize RAG methodologies to enhance model performance and accuracy.- **Algorithmic Expertise:** - Apply deep understanding of machine learning algorithms, statistical methods, and mathematical principles to create innovative solutions addressing real-world problems and driving user engagement.- **Collaboration and Leadership:** - Partner with product managers, engineers, and business stakeholders to understand requirements and ensure alignment with business objectives. - Lead cross-functional teams to deliver end-to-end solutions.- **System Architecture and Scalability:** - Oversee the integration of machine learning models into production systems. - Collaborate with engineering teams to build scalable,



high-performance data pipelines and ensure robust deployment of models in live environments.- **Research and Innovation:** - Stay updated on the latest research in NLP, AI, and related fields. - Contribute to advancing the companys technology stack and explore new methodologies for a competitive edge.**Qualifications:**- **Experience:** Minimum of 3 years of experience in data science focusing on NLP, machine learning, and AI technologies.- **Technical Skills:** Expertise in machine learning frameworks (e.g., TensorFlow, PyTorch), NLP libraries (e.g., spaCy, Hugging Face Transformers), and experience with RAG techniques. Proficiency in Python and familiarity with big data technologies (e.g., Hadoop, Spark) is required.- **Education:** Masters or Bachelors degree in Computer Science, Data Science, Statistics, or a related field.- **Problem Solving:** Strong problem-solving skills.- **Communication:** Excellent verbal and written communication skills to convey complex technical concepts to non-technical stakeholders and collaborate effectively across teams. **Role Overview:**You are a Senior Data Scientist specializing in Natural Language Processing (NLP) and advanced AI techniques, joining a dynamic team at Freshworks. Your role involves driving the development of cutting-edge solutions related to retrieval-augmented generation (RAG), large language models (LLMs), and agentic AI for the innovative bots platform. Your expertise will be crucial in tackling complex challenges, delivering impactful results,



and shaping the future of conversational AI technology.**Key Responsibilities:**- **Strategic Problem Solving:** - Identify and define critical business problems suitable for advanced machine learning and NLP techniques. - Translate complex requirements into actionable data science projects.- **Advanced Model Development:** - Design, develop, and deploy sophisticated NLP models, including LLMs and retrieval systems for applications like answer generation and conversational AI. - Utilize RAG methodologies to enhance model performance and accuracy.- **Algorithmic Expertise:** - Apply deep understanding of machine learning algorithms, statistical methods, and mathematical principles to create innovative solutions addressing real-world problems and driving user engagement.- **Collaboration and Leadership:** - Partner with product managers, engineers, and business stakeholders to understand requirements and ensure alignment with business objectives. - Lead cross-functional teams to deliver end-to-end solutions.- **System Architecture and Scalability:** - Oversee the integration of machine learning models into production systems. - Collaborate with engineering teams to build scalable, high-performance data pipelines and ensure robust deployment of models in live environments.- **Research and Innovation:** - Stay updated on the latest research in NLP, AI, and related fields. - Contribute to advancing the companys technology stack and explore recent methodologies for a competitive edge.**Qualifications:**- **Experience:** Minimum of 3 years of experience in data science focusing on NLP, machine learning, and AI technologies.- **Technical Skills:** Expertise in machine learning frameworks (e.g., TensorFlow,

📌 Senior Data Scientist - NLP and AI Specialist (India)
🏢 Freshworks
📍 India