06 Aug
|
Awfis Space Solutions
|
India
06 Aug
Awfis Space Solutions
India
Key Responsibilities
The position is all about people and creating strong relationships and great experiences. CM/PC would be responsible to run operations of 15,000 – 25,000 Sq. Ft. Office Space and handling Revenue over 40 Million INR/Annum The ideal candidate must have good experience in hands-on implementation and effective in building / growing a community while managing Revenue and P&L.; Assistant Community Manager will focus on execution of Standard Protocols.
Roles & Responsibilities
1. Profit Center head (including but not limited to): - ASR and margin analysis - Expense Control - Collections - Renewals - Vendor management - Retail Management - Cost optimization
2. Build and expand community c. Create a collaborative environment amongst our members through events and hyperlocal alliances & partnerships
3. Client satisfaction and service delivery which lead to: a. Maximum renewals at the budget seat price b. Maintain above target CSAT score c. Every member being a Brand Ambassador for AWFIS
4. Training and People development a. Guided Practice & Coaching to sub-ordinates and Facility Team b. Self-development & Readiness for next level : Shadow Community Manager
5. Vendor Management a. Conformance to Purchase-to-Pay process
6. Facilities Management a. Ensure Upkeep of the Centre b. Diligent towards Preventive Maintenance Calendar c.
Adherence to Compliances & Protocols d. Adapts to Environmental-Socio-Governance nuances diligently
7. Execution of activities directed towards Client Engagement & Brand Initiatives, CSR
8. Execution of all Company Driven ideas and initiatives
9. Team Player a. Collaborate within Team & other stakeholders to drive execution
We are looking for Candidates with: - Exemplary Customer service skills and record
- An extrovert personality
- Aware and with keen interest in current affairs
- Ambition and drive to demonstrate continuous upgradation in skills and knowledge - Enthusiasm and demonstrating noticeable participation
- Key skills in Relationship Management, Operations, Cost & Revenue Management.
- With a hunger to grow with a 2 year focus on managing additional/ increased responsibility - Excellent written and verbal communication
- Belief in Extremely solid Process execution
Eligibility: - Minimum experience of 3-5 years. - Should have managed an annual revenue of a minimum of 2.5 million INR. - Worked at a Revenue Centre in the last 2 years. - Proficient with MS Spreadsheet - Excellent communications skills
- - Graduate in any stream, ** MBA preferred. ** Should be familiar with local language. ***Member of Community Service Club, Social and Focused Groups/ Club/s,
📌 Assistant Community Manager (India)
🏢 Awfis Space Solutions
📍 India