he Head of Housekeeping is responsible for planning, organizing, and managing all housekeeping operations within the hospital to ensure a clean, safe, hygienic, and infection-controlled environment for patients, visitors, and staff. The role involves supervising housekeeping personnel, maintaining quality standards, ensuring compliance with hospital policies and infection control protocols, and managing housekeeping resources efficiently.

Key Responsibilities

Operations Management

- Lead and oversee all housekeeping services across patient care areas, operating theatres, ICUs, OPDs, offices, and common areas.
- Develop and implement housekeeping policies, procedures, and standard operating procedures (SOPs).
- Ensure cleanliness, sanitation, and waste management standards are consistently maintained.
- Plan and monitor daily housekeeping schedules and staffing requirements.

- Infection Prevention & Control

- Ensure compliance with infection prevention and control (IPC) guidelines.
- Coordinate with the Infection Control Committee to maintain hospital hygiene standards.
- Monitor cleaning and disinfection protocols for critical and non-critical areas.
- Ensure appropriate handling and disposal of biomedical and general waste as per regulatory requirements.
- Team Leadership
- Recruit, train, supervise, and evaluate housekeeping supervisors and staff.
- Prepare duty rosters, manage attendance, leave planning, and shift allocations.
- Conduct regular training on cleaning techniques, safety, customer service, and infection control.
- Promote teamwork, discipline, and high-performance standards.
- Quality & Compliance
- Conduct regular housekeeping inspections and quality audits.




- Address patient and staff complaints related to housekeeping services promptly.
- Ensure compliance with hospital accreditation standards (such as NABH or JCI, where applicable).
- Maintain documentation, audit records, and housekeeping reports.
- Inventory & Budget Management
- Manage inventory of cleaning chemicals, consumables, equipment, linen, and housekeeping supplies.
- Monitor stock levels and coordinate procurement.
- Control housekeeping expenses while maintaining service quality.
- Ensure proper maintenance and safe use of housekeeping equipment.
- Safety
- Ensure adherence to occupational health and safety policies.
- Conduct safety inspections and implement corrective actions.
- Ensure staff use appropriate personal protective equipment (PPE).
- Coordination
- Coordinate with Nursing, Biomedical Engineering, Maintenance, Security, Laundry, and other departments to support hospital operations.
- Support emergency preparedness activities and disaster management plans.
- Qualifications

- Bachelor's degree in Hotel Management, Hospitality Management, Hospital Administration, or a related field.
- Certification in Housekeeping Management or Infection Control is desirable.
- Experience

- 8–12 years of housekeeping experience, with at least 3–5 years in a managerial role within a hospital or healthcare facility.
- Experience in NABH/JCI-accredited hospitals is preferred.
- Skills & Competencies

- Strong leadership and people management skills.
- Knowledge of hospital housekeeping procedures and infection control practices.
- Familiarity with biomedical waste management regulations.
- Excellent planning, organizational, and problem-solving abilities.
- Robust communication and interpersonal skills.
- Proficiency in Microsoft Office and housekeeping management systems.
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📌 Head - Housekeeping (New Delhi)
🏢 Mhc
📍 New Delhi