Job Description

- Plan, coordinate, and execute banquet events and functions in accordance with client requirements and organisational standards
- Manage all aspects of event logistics, including venue setup, equipment allocation, and technical arrangements
- Supervise and direct banquet staff to ensure seamless service delivery and adherence to quality standards
- Liaise with clients to understand event objectives, preferences, and special requirements, ensuring exceptional customer satisfaction
- Collaborate with culinary and kitchen teams to coordinate menu planning, food preparation, and presentation
- Monitor and manage banquet budgets, ensuring cost-effectiveness whilst maintaining service excellence
- Oversee vendor relationships and coordinate with external suppliers for catering, décor, and entertainment services




- Conduct pre-event briefings and post-event debriefs with team members to optimise performance and identify improvement opportunities
- Ensure compliance with health, safety, and hygiene regulations throughout all banquet operations
- Handle guest concerns and resolve issues promptly and professionally to maintain the hotel's reputation
- Maintain detailed records of events, including contracts, timelines, and client feedback for future reference
- Develop and implement strategies to maximise revenue and occupancy for banquet facilities
- Train and mentor banquet staff on service protocols, product knowledge, and customer engagement techniques
- Conduct regular inspections of banquet areas, equipment, and facilities to maintain high standards of cleanliness and functionality

📌 Banquet Manager - Fairmont Agra
🏢 FAIRMONT
📍 Agra