, Permanent Position: Customer Service Agent – Airport Ground Staff Company Overview: Airstriprealtech is a leading airport ground handling company based in Chandigarh, Punjab, India. We provide a wide range of services to airlines and passengers, including check-in, baggage handling, and customer assistance. Our team is dedicated to providing the highest level of customer service and ensuring a smooth and efficient airport experience for all travelers.

Job Overview: We are currently seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Agent – Airport Ground Staff. In this role, you will be responsible for assisting passengers with their travel needs and providing exceptional customer service at the airport.

Key Responsibilities
Greet and assist passengers at check-in counters and boarding gates
Handle ticketing, reservations, and other inquiries from passengers
Check and tag baggage according to airline regulations
Ensure compliance with airport security and safety procedures
Assist passengers with special needs, such as wheelchair assistance
Resolve customer complaints and issues in a timely and professional manner
Coordinate with other airport staff and airline personnel to ensure a smooth and efficient operation




Maintain a clean and organized work area
Adhere to company policies and procedures at all times
Attend training sessions and meetings as required Qualifications:
High school diploma or equivalent
Previous customer service experience is preferred
Excellent communication and interpersonal skills
Ability to work in a fast-paced and dynamic environment
Strong problem-solving and decision-making skills
Attention to detail and ability to multitask
Willingness to work flexible schedules, including weekends and holidays
Must be able to pass a background check and obtain necessary airport security clearance
Fluency in English and knowledge of other languages is a plus Benefits:
Market-competitive salary and benefits package
Opportunities for career growth and advancement within the company
Training and development programs
Friendly and supportive work environment If you are passionate about providing exceptional customer service and have a solid interest in the aviation industry, we encourage you to apply for this exciting opportunity with Airstriprealtech. We value diversity and equal prospects, and we welcome applicants from all backgrounds to join our team.

📌 Customer Service Agent – Airport Ground Staff Chandigarh (India)
🏢 Airstriprealtech
📍 India