Agency Channel / POS Development
Manage a team of Territory Sales Managers (TSM) and Relationship Managers (RMs) to develop and manage the Individual Agency Channel in the assigned area.
Assist employees in sourcing and servicing POS agents as per agreed business mix and policy.
Drive Agency Channel/POS development for the assigned location.
Coordinate with the Operations team for pre-licensing, training, and licensing processes.
Conduct induction training and coordinate with the sales training team for product and ongoing training sessions.
Maintain a healthy mix of current and existing agents/POS.
Develop and execute strategies to target and penetrate various market segments.
Agency Channel / POS Management
Monitor agent performance on key metrics such as renewal/fresh database, funnel, and closures.
Maintain a high active percentage of POS agents.
Control attrition rates among POS agents.
Ensure high productivity levels of the team and POS while maintaining robust engagement.
Channel Servicing
Manage reconciliation of partner accounts and coordinate with relevant departments.
Profitability
Analyze market dynamics and provide feedback for internal process improvement.
Manage loss ratios and ensure profitable business operations.
Compliance & Hygiene
Ensure compliance with external bodies and internal policies.
Oversee cheque bounce recovery and manage business pendency efficiently.
Qualification
Graduate (any discipline).
Minimum of 1+ years of experience in Insurance Agency Sales.