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: Trainer & Leader of Telemarketing

New Brands, Products, and Clients
Introduce and train the team on current brands and products.
Develop strategies for acquiring and maintaining recent clients.
Create and implement processes for lead generation of new brands.
Research and analyze competing distributors, including product lists and pricing.
Gather and manage client data of competitors.
Identify and understand sales representatives of the competition.

Client Management
Upgrade existing clients to key customers.
Develop and manage a brand-wise line penetration pipeline.

Training & Development
Conduct training sessions on sales pitches for upselling priority brands.
Learn from brand owners and train the team on product information.
Handle complaints and conflicts effectively.

Sales Process Optimization
Develop scripts for each step of business activity.
Conduct classroom training for script role-playing.
Ensure exposure to all credit customers within comfort limits and control risks.

Logistics & Customer Service
Record and resolve customer complaints promptly.
Identify a pipeline for products.

Sales & Order Desk Training




Provide product training to the sales and order desk team.
Manage client intimation and introduction of current products/brands.
Align calling plans for the sales and order desk team.
Ensure urgent deliveries are managed efficiently.

Reporting & Analysis
Prepare review MIS and present performance vs targets.
Recalibrate daily strategies for target achievement.

Core Skills
Good English.
Strong rapport-building skills.
Selling and closing sales calls.
Excellent listening and questioning skills.
Negotiation skills.

Analytical & Decision-Making Skills
Data-driven decision making.
Ability to create and optimize processes.
Diligence and team-building skills.
Quick in basic math.
Effective conflict handling.

Technical Skills
Basic knowledge of Excel and Word.
Strong written communication skills.

Industry Knowledge & Personal Traits
Knowledge of internet research for data.
Confidence and a go-getter attitude.
Well-spoken and polite.

Qualifications & Skills
Education: Graduate
Experience: Minimum 1 year in a similar role (BOP experience considered).

Location: Govandi

📌 Trainer & Leader Of Telemarketing Male Mumbai (India)
🏢 RECEX
📍 India