05 Aug
|
ENNISMORE
|
Bengaluru
05 Aug
ENNISMORE
Bengaluru
Job Description
What you’ll do…
Deliver a warm, friendly and memorable welcome to every guest, creating a first impression that reflects The Hoxton's personality and style.
Manage guest arrivals, departures and room allocations efficiently while ensuring accuracy in all Front Office procedures.
Build genuine connections with guests, anticipating their needs and creating personalised experiences throughout their stay.
Handle guest enquiries, requests and feedback with confidence, professionalism and a solutions-focused attitude.
Maintain an excellent knowledge of the hotel, local neighbourhood and city to provide recommendations and enhance the guest experience.
Promote hotel facilities, restaurants, bars and experiences while identifying prospects to upsell rooms and services.
📌 Front Office Executive The Hoxton Bengaluru City
🏢 ENNISMORE
📍 Bengaluru