Job Title: Customer Support Executive – Voice Process

Company: Money View

Job Summary:

We are looking for a Customer Support Executive for a Voice process role involving voice calls. The candidate will handle customer queries, resolve issues efficiently, and ensure high customer satisfaction.

Key Responsibilities:
Handle inbound/outbound calls.
Resolve customer queries, complaints, and service requests
Maintain accurate records in CRM systems
Follow SOPs, quality standards, and compliance guidelines
Achieve productivity, quality, and customer satisfaction targets

Required Skills:
Excellent communication in English / Hindi (average English will not be considered)
Minimum 1 year of relevant experience in Customer Support is Mandatory ( NBFC , Banking , Fintech )
Customer handling and problem-solving skills
Basic computer knowledge and CRM tools

Salary based on previous experience and previous salary

Pay: ₹350,000.00 - ₹600,000.00 per year

Perks:
Health insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Senior Customer Support Officer Muneeswara Nagar
🏢 MoneyView
📍 Muneeswara Nagar