Job Summary

The Front Office Executive is responsible for managing the school's reception, handling visitors, attending phone calls, and supporting admissions through tele-calling. The role requires excellent communication, organizational skills, and a professional attitude to ensure a positive experience for parents, students, and visitors.

Key Responsibilities
Welcome and assist parents, students, visitors, and staff at the reception.
Answer and direct incoming phone calls professionally.
Make outbound telecalling for admissions, enquiries, follow-ups, and events.
Maintain records of enquiries, admissions, and daily call reports.
Provide accurate information about school programs, admissions, fees, and facilities.
Schedule appointments for parents with the Principal or management.
Handle incoming and outgoing correspondence, emails, and courier services.
Maintain visitor registers and front office documentation.
Coordinate with academic and administrative departments for smooth communication.
Assist with admission documentation and student record management.
Send reminders to parents regarding meetings, fee payments, and school events.




Support administrative tasks such as filing, data entry, and report preparation.
Ensure the reception area is clean, organized, and welcoming.
Maintain confidentiality of student and school information.
Perform other front office and administrative duties assigned by the management.

Qualifications
Bachelor's degree in any discipline.
Previous experience in front office, customer service, tele-calling, or school administration is preferred.
Freshers with excellent communication skills may also apply.

Skills Required
Excellent communication skills in English and Malayalam.
Solid interpersonal and customer service skills.
Proficiency in MS Office (Word, Excel, Outlook).
Basic knowledge of email handling and data entry.
Positive telephone etiquette.
Strong organizational and multitasking abilities.
Qualified appearance and positive attitude.

Preferred Requirements
Experience in educational institutions is an added advantage.
Immediate joiners will be given preference (F).

Pay: ₹8,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Front Office Executive Nedumangad
🏢 sun education
📍 Nedumangad