Key ResponsibilitiesSales Responsibilities
Identify and develop current business opportunities and potential customers.
Maintain and strengthen relationships with existing customers.
Promote company products and services to achieve sales targets.
Prepare and submit quotations, proposals, and sales reports.
Follow up on inquiries, leads, and pending orders.
Coordinate with production, dispatch, and accounts teams to ensure timely order execution.
Monitor market trends, competitor activities, and customer requirements.
Support sales campaigns, exhibitions, and promotional activities.

Customer Service Responsibilities
Handle customer inquiries, complaints, and service requests professionally.
Ensure prompt resolution of customer concerns and maintain customer satisfaction.
Provide accurate information regarding products, pricing, delivery schedules, and order status.
Coordinate with internal teams to resolve customer issues efficiently.
Maintain customer records and communication history in the system.




Conduct regular customer follow-ups to gather feedback and improve service quality.
Build long-term relationships through excellent after-sales support.

Coordination & Reporting
Prepare daily, weekly, and monthly sales activity reports.
Track customer orders from receipt to delivery.
Ensure proper documentation of customer communications and transactions.
Support management with customer insights and sales forecasts.
Maintain adherence to company policies and customer service standards.

Required Qualifications
Bachelor's Degree in Business Administration, Marketing, Textile Technology, Commerce, or a related field.
1–5 years of experience in Sales, Customer Service, or Business Development.
Freshers with solid communication skills may also be considered.

Pay: ₹10,500.07 - ₹25,151.55 per month

Perks:
Provident Fund

Work Location: In person

📌 Wanted Customer Service & Sales Erode
🏢 Pallava Group
📍 Erode