Job Purpose:

'To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition.

Roles & Responsibilities:

'• Identify new market prospects and proactively work towards customer acquisition and lead generation through localized initiatives such as canopy activities, leaflet distribution, cold calling, and similar engagement efforts.
Service leads generated through front-line sales, cross-sell initiatives, or other internal/external channels, ensuring timely and effective follow-ups.
Achieve individual performance targets related to income generation, product sales, and onboarding of new clients, as per the agreed objectives.
Manage the end-to-end customer journey from login to disbursement,



including documentation, counselling, fulfilment, and continuous handholding throughout the sanction and disbursal process.
Ensure customers do not turn into non-starters, including proactive support to collections teams in recovering EMIs in case of payment defaults.
Develop solid market relationships by actively engaging with local builders, business communities, and exploring recent channel partners to expand outreach and visibility.

Experience : 06 Months to 1 yr

Walkin interview date ;1 Aug & 3 rd Aug

📌 Associate Relationship Manager Affordable Mortgages Odisha
🏢 IDFC FIRST Bank
📍 Odisha