05 Aug
|
Tata Capital
|
Maharashtra
05 Aug
Tata Capital
Maharashtra
We are looking for a highly skilled and experienced Customer Service Executive to join our team in Vijayawada, responsible for providing exceptional service to clients with secured business loans. The ideal candidate will have 2 to 7 years of experience in customer service, preferably in the financial industry.
Roles and Responsibility
Handle customer inquiries and resolve issues professionally.
Provide excellent customer service through various communication channels.
Process and manage customer requests and transactions efficiently.
Maintain accurate records of customer interactions and transactions.
Collaborate with internal teams to improve overall customer satisfaction.
Identify and escalate potential issues or concerns to senior management.
Job Requirements
Minimum 2 years of experience in customer service, preferably in the financial industry.
Robust knowledge of customer service principles and practices.
Excellent communication and problem-solving skills.
Ability to work in a fast-paced setting and meet deadlines.
Solid analytical and organizational skills.
Experience with micro LAP and secured business loans is an added advantage.
About Company
Tata Capital Ltd is a leading financial institution committed to providing exceptional customer service and building long-term relationships with its clients.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Service Executive Secured Business Loans Micro Lap Maharashtra
🏢 Tata Capital
📍 Maharashtra