JOB SUMMARY

Responsible for managing and supervising all areas of the spa, including its
programs, services, hours of operation, facilities and staff. Coordinates the
delivery of spa services, including salon, skin care, fitness and wellness,
massage, program coordinating, reservations, reception desk and locker room
areas. As a department head, directs and works with the management team and
hourly employees to successfully execute all spa operations. Strives to
continually improve guest and employee satisfaction and maximize the financial
performance of the department.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel
and Restaurant Management, or related major; 4 years experience in the spa,
guest services, front desk, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Restaurant
Management, or related major; 2 years experience in the spa, guest services,
front desk, sales and marketing, or related skilled area.





CORE WORK ACTIVITIES

Managing Spa Operations and Budgets

• Selects vendors for spa retail operations and managing contract agreements.

• Oversees retail product research, product selection and purchasing, product
display.

• Manages supply inventories and purchasing control, including uniforms.

• Monitors the spa's actual and projected sales to ensure revenue goals are met
or exceeded.

• Maintains cleanliness of spa and related areas and equipment.

Managing Spa Sales and Marketing Strategy

• Creates and coordinates special services for groups including group gifting
programs, group amenities, group turndown gifts, letters and invitations,
creating special spa services for specific groups and spa contract addendum
negotiation.

• Develops and Manages spa promotions including gifting programs, gift with
purchase, co-op marketing efforts and holiday events.

• Ensures spa services are included in all p

📌 Spa Manager (New Delhi)
🏢 Marriott
📍 New Delhi