Overview

About the role:

We are looking for an accomplished Strategy & Operations professional as part of the India MD’s Office to lead and drive complex, enterprise-wide cross-functional initiatives that drive business transformation and value across Epsilon. This role will support the Strategy & Operations leadership in managing strategic programs and driving disciplined execution to deliver on committed outcomes. The ideal candidate will bring a right blend of strategy design and global program delivery experience in the areas of AI, Automation, business transformation and process reengineering, working in highly matrixed environments.

Comfort with switching context, quickly ramping-up on new topics and accomplishing quick will be critical to be successful in this role.

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Responsibilities

Own end-to-end planning, execution, governance, and reporting for large-scale cross-functional programs.
Define strategy, program objectives, delivery roadmaps, timelines, and risk mitigation plans




Establish and run governance forums, provide and manage executive updates, and track program health measures
Track business outcomes including productivity, efficiency, cost optimization, adoption metrics, and value realization
Drive reusability and standardization of assets, accelerators, and shared frameworks across BUs
Lead change management, adoption planning, training initiatives, and communication cadences including areas of AI
Collaborate with senior leaders and their teams across Technology, Product, Operations and Enablement teams to build strong partnerships and align priorities and drive execution
Influence collaborators across teams and levels to deliver on committed outcomes
Act as strategic advisor and thought partner in supporting business outcomes for the MD’s office

Qualifications

12+ years of experience in program management, consulting or transformation, preferably from Big 4

📌 Senior Advisor Strategy and Operations (Bengaluru)
🏢 Epsilon
📍 Bengaluru