Company Description
Altisource is a leader in providing services and technology for the mortgage and real estate industries. With innovation as a guiding principle and a focus on compliance and exceptional service, we provide end-to-end solutions in origination and servicing, and offer online real estate platforms for consumers and investors.
If so, nice to meet you; Join the Application Support team at Altisource® and be part of the backbone that enables our business. Altisource® (NASDAQ: ASPS) is a leading provider of real estate transaction services.
Job Description
Job Description
WHAT YOU GET TO DO
Handle inbound and make outbound calls, emails, and chats from real estate agents regarding their Equator account, password resets, and technical issues - these are warm leads, no cold calling
Upsell real estate agents' current memberships for added value in receiving qualified leads for property listings
Provide exceptional customer service by addressing inquiries promptly and efficiently
Troubleshoot and resolve technical issues related to the Equator platform




Conduct product demonstrations to showcase the advantages of Equator's services
Maintain accurate customer records and update information in the CRM system
Collaborate with the sales team to identify potential upselling opportunities
Assist in the development and implementation of sales strategies to increase customer retention
Generate and qualify leads
Prepare and deliver regular reports on customer interactions, sales activities, and performance metrics
Stay up-to-date with industry trends, competitor offerings, and Equator's product updates
Participate in ongoing training to enhance product knowledge and customer service skills
Qualifications
Qualifications
Any Graduate with +3 years experience in sales support job preferred from Mortgage Domain.
Hands on experience in using software applications.
WHAT ABOUT YOU? You have...
A Hunter mentality, eager to create and nurture a sales revenue stream through lead

📌 Senior Specialist Sales Support (Bengaluru)
🏢 Altisource
📍 Bengaluru