About Swiggy

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a quick, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

About The Team

Dineout team within product support provides L1 and L2 level debugging support for technical issues from business, supply, marketing, product and engineering stakeholders.



This team handles operational aspects of products that belong to Dineout. The team closely works with the engineering and product team to ensure product lines are working as expected on the app. This team tracks different enhancements and bug fixes. The team is also dedicated to the vision of ensuring that the end customer system & product-related issues, escalations, and queries are well attended in a timely manner with full focus on resolving the underlying engineering bugs/issues and business requirements. This team is responsible to ensure that the internal systems are properly used and their full potential is realized and amplifies the voice of customers and builds tight feedback systems to help the product team build the products right.

About The Role

As an integral part of the Product support team, The candidate would be responsible for managing the tech support and configuration support (L1 an

📌 Assistant Manager (Bengaluru)
🏢 Swiggy
📍 Bengaluru