Position Purpose

The position holder ensures the effective, compliant, and timely management of artwork-related activities for 3rd party customers across the product lifecycle, serving as the central link between customers, artwork studios, and internal teams. Additionally, the role owner drives operational excellence by managing APQR communications, supporting serialization activities, and contributing to continuous process improvements within Sales Operations.

Your Key Responsibilities

Your key responsibilities include but not limited to:

Manage artwork changes for 3rd party customers, ensuring accurate implementation and alignment with production planning timelines.
Ensure timely and accurate processing of artwork changes within relevant systems, maintaining data integrity and traceability.Act as the artwork responsible function for product launches and transfer projects, ensuring readiness and compliance throughout all phases.
Guarantee that all artwork implementations comply with applicable regulatory requirements and internal quality standards.



Coordinate artwork-related impacts on production schedules, ensuring minimal disruption and proactive issue resolution.
Serve as the single point of contact for 3rd party customers and external artwork studios for all artwork-related topics, ensuring explicit, structured, and solution-oriented communication. Own communication with customers regarding Annual Product Quality Reviews (APQRs), including request handling, follow-up, tracking, and internal coordination.
Act as the single point of contact for Track & Trace (serialization) topics for both internal and external stakeholders, with a focus on partner label business. Responsible for maintaining system settings (SAP), correcting setting or EPCIS errors, troubleshooting transmission issues, and retriggering files.
Act on behalf of other Sandoz affiliates in maintaining supply chain processes, master data, and Track & Trace systems. Collaborate closely with B2B teams

📌 Specialist - Artworks, Serialization & Quality (India)
🏢 Sandoz India
📍 India