Principal Accountabilities
Achieve order booking targets in assigned South East Asian markets.
Develop and maintain strong relationships with existing and prospective customers.
Increase sales of value-added stainless steel grades to improve business profitability.
Identify recent market opportunities, customers, and product applications.
Prepare quotations and negotiate commercial terms within approved authority limits.
Coordinate with production, planning, documentation, logistics, and customer service teams to ensure timely order execution.
Monitor shipment schedules and ensure deliveries as committed.
Ensure timely collection of payments and adherence to agreed commercial terms.
Resolve customer quality complaints in coordination with plant and quality teams.
Maintain regular market intelligence regarding competition, pricing, and customer requirements.
Support management in achieving regional business objectives and strategic growth initiatives.

Major Challenges
Achieving aggressive monthly and annual sales targets in highly competitive international markets.




Ensuring timely production and shipment as committed to customers.
Managing payment collections while maintaining healthy customer relationships.
Resolving customer complaints promptly through effective coordination with internal stakeholders.
Managing fluctuations in international demand, pricing, freight costs, and foreign market conditions.

Decision Making Authority
Decisions Taken Independently
Preparation and submission of commercial quotations.
Finalization of orders within the approved pricing authority.
Customer delivery commitments based on production and shipment schedules.
Coordination and resolution of routine customer service and quality issues.
Recommendations to Reporting Manager
Approval for orders below authorized pricing limits.
Settlement of customer complaints involving higher commercial implications.
Special pricing approvals and commercial deviations.
Strategic customer development ini

📌 Key Account Manager – International Sales (Gurugram)
🏢 Jindal Stainless
📍 Gurugram