Client Relationship Management
Business Development & Revenue Growth
Coordination & Service Delivery
Market Intelligence.
Reporting & MIS
Key Skills & Competencies
Solid communication and negotiation skills
Relationship management and customer handling
Commercial acumen and analytical thinking
Problem-solving and conflict resolution
Coordination and stakeholder management
Sales planning and forecasting
Proficiency in MS Excel, PowerPoint, and CRM tools
Educational Qualification
Bachelor’s degree in Business, Engineering, Supply Chain, or related field
MBA preferred
Experience Required
3–5 years of experience in Key Account Management, Sales,
or B2B business development
Experience in industrial products, MRO, manufacturing, or supply chain industry preferred
KPIs / Performance Metrics
Revenue growth from assigned accounts
Gross margin achievement
Customer retention rate
Service level adherence
Collection and payment cycle management
New business opportunities generated