We are currently looking for a Business Analyst to join our team.

The role will be reporting to a Product Manager.

Responsibilities

To specify software development requirements to meet the strategic, financial and operational needs of CHAMP Cargosystems clients and to provide support to the development team during development.
Apply technical and product knowledge to analyze requirements and define the most suitable solutions for enhancement of the application.
Fully document functional and technical solutions, obtain customer / stakeholder approval prior to technical development, ensuring updated system support documentation is produced during the implementation phase.
Define the test cases and provide BA acceptance for developments and fixes done by development team.
Create business process workflows, user interface designs and mock-ups that will mimic the actual user interaction with the digital site.
Provide business and functional support to the technical team during development, and test programs after completion to ensure compliance with the specification.




Investigate operational problems/incidents/defects, identify causes and support the testing and implementation of corrections.
Build and maintain test libraries to support manual and automated regression testing.

Knowledge, Skills and Abilities:

Knowledge of air cargo business and operational processes is considered an advantage
Knowledge of industry inter-system message formats, rules and applications
Excellent written and oral communications skills in English
Knowledge of relational and non-relational databases and reporting applications
Knowledge of all common PC software
Knowledge of external interfacing systems
Systematic approach to handling problems under pressure as part of a small team.
Knowledge in user experience (UX)
Knowledge of RESTful APIs.
Knowledge of integration testing of APIs using tools like Swagger, Postman.
Knowledge of creation of API documentation using YAML specifications.
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📌 Business Analyst (India)
🏢 CHAMP Cargosystems
📍 India