Company Description

About M3- A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

Job Description

We are seeking a motivated and detail-oriented Junior Systems Administrator to support our global,



cloud-first IT workplace. The role is responsible for maintaining, monitoring, and supporting enterprise systems, ensuring secure and reliable access to business-critical platforms while delivering high-quality technical support across the organization.

Key Responsibilities

Provide Tier 1–2 technical support for hardware, software, and network issues.
Troubleshoot endpoints, applications, and collaboration tools.
Escalate complex issues appropriately to senior team members or specialist support teams.
Install, configure, and maintain hardware and software.
Support Microsoft 365 services, including Exchange, Teams, and SharePoint.
Manage user accounts, permissions, and access controls.
Support Azure resources and cloud services.
Monitor system performance, availability, and service health.
Assist with backup, recovery, and disaster recovery processes.
Monitor and respond to EDR/XDR alerts.

📌 Desktop Support (Bengaluru)
🏢 m360 Research
📍 Bengaluru