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National Training manager is a critical role for the consumer business ,
Owns e2e training planning, execution delivery of product training across PC, Tabs, Visuals, accessories, services sales for ~1500 In store promoters ~1000 top unmanned multi-brand stores , along with Area Sales officers, and Area managers.
Top 1500 stores contribute 80% + of premium PC sales in the industry, Tabs ~90% of flagship products like AURA and Legion.
Training manager also owns Soft-skills and selling skills training for Field force to drive conversion and also CX improvement.
Planning of training approach along with category teams
Content development of sales and product training ( features, perks, USPs)
Innovation in training delivery - gamification, peer to peer training
Collaborate with sales and vertical teams to drive execution
Manage team of ~20 route trainers for
📌 National Training Manager (India)
🏢 Lenovo
📍 India