Roles Accountabilities

Prepare SEA for joiners in the electronic format

Receive and approve all crew claims as per TOE and record in CIS upon receiving supporting

documents

Coordinate with Pool managers / schedulers for resolution of claims from seafarers
Compile record of various extra onboard earning viz. awards and bonuses, and other

performance-based incentives.

Address and resolve queries from seafarers and Owners by providing related to earning and

deduction for seafarer

Processing of RJB
Maintain effective communication with vessels/seafarers to regarding claims and extra earning

Requirements

KEY SKILLS AND CAPABILITIES

Technical skills

SEA preparation and management
Crew payroll and claims processing
Data entry and records management
MS Excel and reporting skills

Qualified skills

Attention to detail and accuracy
Time management and prioritization
Accountability and ownership
Ability to work under deadlines

Professional Experience And Education

Bachelor's Degree in Commerce (B.Com), Finance or Accounting

Proficiency in MS Excel




1 year experience in crew payroll / crew claims within the shipping industry

Benefits

About Anglo-Eastern

Anglo-Eastern is a global leader in independent ship management services. The Group manages over 700 vessels under full technical management, supports around 500 additional ships under crew management, and has overseen more than 1,000 newbuildings and conversions through its newbuilding supervision and project management divisions.

Headquartered in Hong Kong, Anglo-Eastern operates through a network of 30 offices across Asia, Europe, and the Americas, including wholly owned maritime training facilities. Our strength lies in our people: over 39,000 seafarers and 2,350 shore-based employees who work together to support clients across ship types while building trust, driving performance, and shaping a better maritime future.

Why join Anglo-Eastern?

Join a globally respected company with a strong maritime heri

📌 Marine Personnel Assistant (Mumbai)
🏢 Anglo-Eastern
📍 Mumbai