Skill*: Zscaler
Experience Range: 4-15 years
Interview Date: 18th-July-2026 (Saturday)
Mode of Interview: In Person(F2F)
Interview Location: Hyderabad
Job Description
Maintain Content Filtering / Proxy configurations
Implement, Test and Validate Content Filtering configuration changes.
Perform testing of necessary web filtering policies
Provide web filtering reports when requested through Service Management
Submit Service Management requests for blacklisting/ whitelisting or modifying web filtering policies.
Processes request(s) tickets that are assigned to the content filtering support groups in Service Management.
Resolve incident ticket(s) to restore service within specified Service Level Agreements (SLAs)
Work on action tasks for Problem Management process.
Implement configuration and system changes following Service Management change management process.
Provide and maintain documentation for Web content filtering services
Manage the Zscaler Internet Access minor and major patches by working closely with Zscalar team who will be applying patches on Zscaler cloud-based ZIA
ZPA
Daily review of Client ZPA dashboard
Review Dashboard for errors and issue
Log tickets for unexpected errors as they may be symptoms of larger errors (i.e. a server is down
Provide checks in dashboard to monitor for discovered server
Ensure log are forwarded to Client SIEM
Monitor for unexpected blocks and error
Monitor for connector usage (500mps/connector)
Review access related tickets from end user
Assist in implementing micro-segmentation of policy
Ensure that Connectors update every week, primary then secondary by working closely with Zscaler