Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.

About The Role

The Deployment Success Services team, a vital part of the Cloud Application Services organization within Siemens Software, is dedicated to ensuring the successful implementation of projects for both Siemens Services and Partner teams. This role plays a crucial part in guiding our partners and internal teams through the nuances of cloud application processes and fostering a smooth transition to cloud-based operations.

What We're Looking For (Key Responsibilities):

Mentorship and Support: Guide Siemens Services and Partner teams on Cloud Application Services (CApS) processes and standard methodologies for cloud-based working.
Escalation Management:



Serve as a primary point of contact for service and partner customer concerns, leading expectations and driving resolutions.
Enablement and Quality Assurance: Conduct enablement sessions, review customization and configuration guardrails, and ensure alignment to standard methodologies.
Performance Tracking: Maintain and analyze Partner and Services scorecards, driving actionable insights and improvements.
launch Milestones: Track customer release landmarks and provide crucial mentorship to Services and Partner teams.
Process Ownership: Actively participate in process discussions and serve as a process owner for Teamcenter-related topics.
Communication & Training: Apply solid communication skills to optimally enable customer teams on processes and technical guidelines.
Japanese Language Skill: Person should have Japanese proficiency and able to converse with customers in local Japanese language.

Required Technical Expertise:

Teamcenter Foundat

📌 Solution Architect (Pune)
🏢 Siemens Digital Industries Software
📍 Pune