Contractor-Nonbillable

- Ensure the team meets defined service-level commitments for productivity, quality, and turnaround time.
- Manage projects through the full development lifecycle, including risk identification, mitigation, and closure.
- Lead CSDM projects and stakeholder calls with sound knowledge of Oracle Cloud business processes.
- Provide process guidance on order booking, provisioning, invoicing, and terminations.
- Identify and drive process improvements and automation opportunities.
- Manage stakeholder relationships and strengthen customer-centric ways of working.
- Develop and maintain a training framework for current operations team members.
- Collaborate across functions to deliver shared objectives and improve operational synergies.
- Apply cross-functional insights to enhance future processes and operating practices.
- Own executive customer escalations, drive cross-functional resolution, and ensure closure.

Career Level - N/A

📌 Temp Staff (Bengaluru)
🏢 Oracle
📍 Bengaluru