Track Manager (Support & Operations)

Experience: Not Available to Not Available years

Location: Noida, India

Skills: SIEM, SOAR

Job Summary
Operations Management for complex /large projects with focus on continuous improvement, problem-solving, meeting client SLAs, and empowering teams through effective people management.

Key Responsibilities
1. Improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning
2. Understand client requirements and accountable in ensuring support team is meeting client expectations
3. To lead and mentor the project team and ensure transparent communication of project goals.
4. Bringing new ideas and innovation for process development and overall organizational progress.
5. To provide solutions commensurate with the customers’ needs within the ambit of the given setting so as to lead to business results.
Skill Requirements
Primary Skills - SIEM
Secondary Skills - SOAR
Other Requirements null

📌 Track Manager (Support & Operations) (Noida)
🏢 HCL Technologies
📍 Noida