Job Description

We're looking for a dedicated and detail-oriented Housekeeping Executive to join our team in Gandhinagar, India. In this pivotal role, you'll lead and inspire a housekeeping team to maintain the highest standards of cleanliness and guest satisfaction. As a Housekeeping Executive, you'll be the driving force behind creating welcoming, immaculate environments that exceed guest expectations while fostering a collaborative and supportive team culture. This position offers the opportunity to make a meaningful impact on our guests' experiences through exceptional operational management and leadership.

- Conduct daily briefings and team huddles to communicate priorities, expectations, and performance goals to housekeeping staff
- Supervise, mentor, and motivate team members to ensure consistent execution of all housekeeping tasks and procedures
- Maintain rigorous cleanliness standards across guest rooms, balconies, corridors, linen rooms, and housekeeping pantries in accordance with organizational protocols
- Oversee the inspection and quality control of public areas to ensure they meet established standards
- Manage guest supply replenishment and respond promptly to guest requests and special requirements
- Address and resolve reports of room damage or equipment malfunctions with efficiency and professionalism
- Conduct regular room inspections and checklists to verify compliance with quality standards
- Maintain accurate and detailed section floor reports and room status documentation
- Monitor equipment maintenance and ensure all housekeeping tools and supplies are kept in optimal condition
- Report unusual behavior, safety concerns, or activities on assigned floors to the Executive Housekeeper
- Assist in evaluating team member attendance, performance,



and professional development
- Demonstrate comprehensive knowledge of hotel fire safety, life safety, and emergency procedures
- Attend all assigned briefings, meetings, and training sessions to stay current with best practices
- Establish and maintain positive, skilled working relationships with team members and other departments
- Perform additional duties as assigned by management to support organizational objectives

Qualifications

- High School Diploma or equivalent certification
- Minimum 2 years of professional experience in a housekeeping executive or similar supervisory capacity within the hospitality industry
- Strong oral and written proficiency in English
- Demonstrated ability to lead, supervise, and motivate diverse teams
- Excellent organizational and time management skills with strong attention to detail
- Proficiency in maintaining accurate records and documentation
- Knowledge of hospitality standards, procedures, and best practices
- Familiarity with fire safety and emergency procedures
- Strong problem-solving and conflict resolution abilities
- Customer service orientation with a commitment to guest satisfaction
- Physical stamina and ability to perform regular floor inspections
- Proficiency in inventory management and supply coordination
- Ability to work flexibly, including varied shifts and weekend availability
- Multilingual abilities and basic understanding of local languages (preferred)
- Proven track record of maintaining high personal standards of appearance and hygiene
- Strong communication and interpersonal skills with an inclusive and collaborative approach

Additional Information

3–4 years of experience in Housekeeping within a midscale or branded hotel.

Diploma or Bachelor's Degree in Hotel Management or an equivalent qualification.

📌 Housekeeping Executive (Gandhi Nagar)
🏢 GRAND MERCURE
📍 Gandhi Nagar