Technical Lead (Support & Operations) (India)

Technical Lead (Support & Operations) (India)

06 Aug
|
HCLTech
|
India

06 Aug

HCLTech

India

Others, Tamil Nadu
Job Summary

Basic knowledge on IT Asset management (ITAM) End to End Lifecycle Experience in handling Asset database (HAM & SAM) preferably in Service Now Hands on experience in software licensing procurement, inventory, terms and conditions, database updates, etc. Experience in taking care of day-to-day ITAM service tickets starting form procurement till disposal process in any Inventory tool (preferable tool is Service Now) Co-ordinate with multiple vendors/suppliers for quote, purchase, delivery, installation/upgrade of IT assets, etc.… need to be completed within agreed SLA/TAT Good Written and Verbale communication skills Adaptable and flexible, Perform under pressure and Work as a team to achieve target goals

Key Responsibilities

Basic knowledge on IT Asset management (ITAM) End to End Lifecycle Experience in handling Asset database (HAM & SAM) preferably in Service Now Hands on experience in software licensing procurement, inventory, terms and conditions, database updates, etc. Experience in taking care of day-to-day ITAM service tickets starting form procurement till disposal process in any Inventory tool (preferable tool is Service Now) Co-ordinate with multiple vendors/suppliers for quote, purchase, delivery, installation/upgrade of IT assets, etc.… need to be completed within agreed SLA/TAT Good Written and Verbale communication skills Adaptable and flexible, Perform under pressure and Work as a team to achieve target goals

Skill Requirements

Basic knowledge on IT Asset management (ITAM) End to End Lifecycle Experience in handling Asset database (HAM & SAM)



preferably in Service Now Hands on experience in software licensing procurement, inventory, terms and conditions, database updates, etc. Experience in taking care of day-to-day ITAM service tickets starting form procurement till disposal process in any Inventory tool (preferable tool is Service Now) Co-ordinate with multiple vendors/suppliers for quote, purchase, delivery, installation/upgrade of IT assets, etc.… need to be completed within agreed SLA/TAT Good Written and Verbale communication skills Adaptable and adaptable, Perform under pressure and Work as a team to achieve target goals

Other Requirements

Basic knowledge on IT Asset management (ITAM) End to End Lifecycle Experience in handling Asset database (HAM & SAM) preferably in Service Now Hands on experience in software licensing procurement, inventory, terms and conditions, database updates, etc. Experience in taking care of day-to-day ITAM service tickets starting form procurement till disposal process in any Inventory tool (preferable tool is Service Now) Co-ordinate with multiple vendors/suppliers for quote, purchase, delivery, installation/upgrade of IT assets, etc.… need to be completed within agreed SLA/TAT Good Written and Verbale communication skills Adaptable and flexible, Perform under pressure and Work as a team to achieve target goals

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📌 Technical Lead (Support & Operations) (India)
🏢 HCLTech
📍 India

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