Key Responsibilities

Guest Service & Experience

- Greet, seat, and interact with guests warmly while maintaining premium hospitality standards.
- Ensure every guest receives prompt, courteous, and personalized service.
- Handle special requests, complaints, and feedback professionally and efficiently.
- Maintain strong product knowledge of food, beverages, ingredients, and allergens.

Operations & Floor Management

- Oversee the smooth functioning of assigned sections during service.
- Coordinate with the kitchen, bar, stewarding, and management teams for seamless operations.
- Monitor table turnover, pacing, and service flow to maintain efficiency.
- Ensure cleanliness, hygiene, mise-en-place, and table setup are always up to standard.

Team Supervision

- Lead a team of waiters, runners, and hostesses in the section.
- Conduct briefings before shifts and ensure all staff are informed about specials, promotions, and important service points.
- Train, guide, and support team members to deliver consistent, high-quality service.

Sales & Upselling

- Recommend food and beverage pairings confidently.
- Promote daily specials,



signature dishes, and premium offerings.
- Enhance revenue through suggestive selling and strong menu command.

Compliance & Standards

- Ensure adherence to company SOPs, hygiene standards, and safety protocols.
- Maintain accurate documentation where required (KOTs, bills, reports).
- Follow grooming standards and ensure the team does the same.

Requirements:

- Minimum 2–3 years of experience in a premium dining restaurant or 5-star hotel.
- Strong communication and leadership skills.
- Excellent knowledge of Indian cuisine and beverages is an added advantage.
- Ability to work under pressure while maintaining high service standards.
- Positive attitude, discipline, and passion for hospitality.

Interested candidate can apply on [email protected] or +91-XXXXXXXXXX.

Job Types: Full time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Restaurant Captain & GSS (India)
🏢 Churchgate Hospitality(Nksha Restaurant
📍 India