Academic Counsellor

Company: Britfort Academy
Location: Britfort Corporate Office, Kochi, Kerala
Job Type: Full time (Work from Office)
Salary: ₹15,000 – ₹20,000 per month

About Britfort Academy

Britfort Academy is one of India's leading language training institutes, offering IELTS, PTE, OET, Spoken English, and Study Abroad guidance. We are looking for a passionate and student-focused Academic Counsellor to join our Corporate Office in Kochi.

Key Responsibilities

- Counsel prospective students regarding courses, career opportunities, and admissions.
- Handle inbound and outbound calls, WhatsApp enquiries, and walk-in students.
- Follow up with leads and convert enquiries into admissions.
- Explain course details, fee structure, class schedules, and admission procedures.
- Build and maintain positive relationships with students and parents.
- Maintain accurate records of enquiries and follow-ups in the CRM.
- Coordinate with the admissions and marketing teams.
- Achieve monthly admission and counselling targets.




- Deliver excellent customer service throughout the admission process.

Requirements

- Bachelor's degree in any discipline.
- Freshers are welcome to apply.
- Previous experience in Academic Counselling, Telecalling, Customer Support, Sales, or Education is an added advantage.
- Excellent communication skills in English and Malayalam.
- Strong interpersonal, convincing, and counselling skills.
- Basic computer knowledge (MS Office/Google Workspace).
- Positive attitude with a passion for helping students.

What We Offer

- Salary: ₹15,000 – ₹20,000 per month.
- Performance-based incentives.
- Professional training and career growth opportunities.
- Friendly and supportive work environment.
- Opportunity to work with one of the leading education brands.

Job Type: Full-time

Work Location: Work from Office – Britfort Corporate Office, Kochi

Schedule:

- Day Shift
- Monday to Saturday

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Academic counsellor (India)
🏢 Britfort Academy
📍 India