Job Summary

The Front Office Executive is responsible for managing patient reception, registrations, appointments, and coordination between patients, doctors, and hospital departments to ensure smooth patient flow and a positive patient experience.

Key Responsibilities

Patient Handling

Greet patients and attendants courteously and professionally

Register current patients and update existing patient records

Guide patients regarding consultations, investigations, and procedures

Manage patient queries in person and over the phone

Appointment & Scheduling

Schedule, reschedule, and confirm doctor appointments

Coordinate with doctors and clinical staff regarding availability

Manage daily appointment lists and patient flow

Billing & Documentation

Generate OPD bills, receipts, and maintain payment records

Handle insurance / TPA documentation (if applicable)

Maintain accurate patient files and reports

Communication & Coordination

Coordinate with doctors, nurses, optometrists, and diagnostic staff

Inform patients about waiting times, procedures, and next steps

Handle basic complaints politely and escalate when required

Pay: ₹15,000.00 - ₹25,091.44 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Front Office Receptionist (Madhapur)
🏢 Maxivision Eye Hospitals
📍 Madhapur