Job Information

Date Opened

02/27/2026

Job Type

Full time

Industry

Financial Services

City

Hyderabad

State/Province

Telangana

Country

India

Zip/Postal Code

500018

About Us

indiagold has built a product & technology platform that enables regulated entities to launch or grow their asset backed products across geographies; without investing in operations, technology, people or taking any valuation, storage or transit risks.

Our use of deep-tech is changing how asset backed loans have been done traditionally. Some examples of our innovation are – lending against digital gold, 100% paperless/digital loan onboarding process, computer vision to test gold purity as opposed to manual testing, auto- scheduling of feet-on-street, customer self-onboarding, gold locker model to expand TAM & launch zero-touch gold loans, zero network business app & many more.

We are rapidly growing team passionate about solving massive challenges around financial well-being.

We are a rapidly growing organisation with empowered opportunities across Sales, Business Development, Partnerships, Sales Operations, Credit, Pricing, Customer Service, Business Product, Design, Product, Engineering, People & Finance across several cities. We value the right aptitude & attitude than past experience in a related role, so feel free to reach out if you believe we can be good for each other.

Job Description





- Receive and assist customer walk-ins at the branch for gold loan inquiries and applications
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Conduct gold purity assessment and assaying using fire assay, karat meter, and acid testing methods
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Evaluate gold ornaments for weight, purity, and applicable loan-to-value (LTV) as per RBI guidelines
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Process loan applications routed to the branch by Loan Managers (LMs), ensuring end-to-end documentation and disbursement
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Verify customer KYC documents and maintain compliance with internal and regulatory norms
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Coordinate with LMs and branch operations for smooth loan processing and turnaround
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Ensure accurate gold storage, tagging, and custodianship as per SOPs
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Maintain zero deviation from audit and compliance requirements during all gold handling activities
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Deliver superior customer experience at the branch, ensuring resolution of queries and concerns

Requirements

- 1 to 3 years of experience in gold loan operations at a bank, NBFC, or gold loan company
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Hands-on experience in gold assaying — fire assays, karat meter testing, and acid testing
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Prior experience working in a branch model (not DSA/field sales)
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Knowledge of RBI LTV norms, KYC/AML compliance, and gold loan documentation
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Ability to handle branch-level loan processing independently

Advantages

- Competitive CTC

📌 Branch Loan Officer - Hyderabad Hyderabad
🏢 Indiagold
📍 Hyderabad