Position Summary

We are looking for a proactive and technically skilled IT Infrastructure & Network Manager to manage and maintain our office IT infrastructure supporting approximately 100 users. The role involves ensuring uninterrupted network connectivity, maintaining servers and end-user systems, managing IT assets, implementing cybersecurity best practices, and providing prompt technical support to employees.

The ideal candidate should be capable of independently managing the organization's day-to-day IT operations while coordinating with external vendors for specialized support.

Key Responsibilities

Network Administration

- Manage and maintain the office LAN, Wi-Fi and internet connectivity.
- Configure and manage routers, switches, firewalls and VPN access.
- Monitor network performance and ensure maximum uptime.
- Troubleshoot network connectivity issues and resolve outages promptly.
- Coordinate with Internet Service Providers (ISPs) for connectivity and bandwidth management.

Server Administration

- Manage Windows servers and Active Directory.
- Maintain DNS, DHCP, file sharing and user access permissions.
- Monitor server performance and storage utilization.
- Perform regular updates, patches and preventive maintenance.

Desktop & User Support

- Provide technical support to approximately 100 employees.
- Install, configure and maintain desktops, laptops, printers and scanners.
- Resolve hardware, software and operating system issues.
- Configure email accounts and productivity software.
- Manage onboarding and offboarding of employees by creating and disabling user accounts.

IT Asset Management

- Maintain inventory of computers, networking devices and peripherals.
- Track hardware allocation, warranties and AMC details.




- Plan replacement and procurement of IT equipment.
- Ensure proper documentation of all IT assets.

Cybersecurity

- Manage antivirus and endpoint protection solutions.
- Configure and maintain firewall security.
- Implement password and access control policies.
- Monitor for malware, phishing and other security threats.
- Ensure regular operating system and software updates.

Backup & Data Protection

- Perform regular server and data backups.
- Verify successful completion of backups.
- Restore data when required.
- Maintain backup documentation and recovery procedures.

Software & Licensing

- Install and maintain licensed software.
- Monitor software license compliance.
- Coordinate software renewals and subscriptions.
- Support Microsoft 365 and other business applications.

CCTV & Access Control

- Maintain CCTV systems and video storage.
- Coordinate maintenance of biometric attendance and access control systems.
- Troubleshoot surveillance equipment when required.

Vendor Management

- Coordinate with hardware vendors, software providers and service partners.
- Manage Annual Maintenance Contracts (AMCs).
- Obtain quotations and coordinate procurement of IT equipment.
- Ensure vendors meet agreed service levels.

Documentation

Maintain documentation for:

- Network diagrams
- Server configurations
- Password and access records (as per company policy)
- Asset register




- Backup schedules
- IT Standard Operating Procedures (SOPs)
- Vendor contact information

Preventive Maintenance

- Conduct routine health checks of servers and networking equipment.
- Ensure uninterrupted UPS support for critical infrastructure.
- Monitor server room temperature and environmental conditions.
- Perform periodic testing of backup and recovery systems.

Required Skills

Networking

- TCP/IP
- LAN/WAN
- Wi-Fi Management
- VLAN
- VPN
- DNS
- DHCP
- Firewall Configuration

Systems

- Windows Server Administration
- Active Directory
- Microsoft 365 Administration
- Windows 10/11 Support
- Printer & Peripheral Management

Security

- Endpoint Security
- Firewall Management
- Antivirus Administration
- Access Control
- Data Backup & Recovery

Hardware

- Desktop Troubleshooting
- Laptop Troubleshooting
- Network Cabling
- Switches
- Routers
- Wireless Access Points
- UPS Systems

Qualifications

- Bachelor's degree in Computer Science, Information Technology, Electronics, or a related field.
- Certifications such as CCNA, Microsoft Certified, CompTIA Network+, or similar will be preferred.

Experience

- 3-6 years of experience in IT infrastructure and network administration.
- Experience managing an office network supporting 75–150 users.
- Hands-on experience with Windows Server, Active Directory, firewalls and enterprise networking equipment.
- Experience in handling user support and IT asset management.

Key Competencies

- Robust troubleshooting ability
- Customer-service orientation
- Time management
- Attention to detail
- Problem-solving skills
- Vendor coordination
- Documentation and process discipline
- Ability to work independently

📌 Executive- IT Network Administrator (India)
🏢 SUPER E FACTORY DEPOT
📍 India