Job Summary:
Olga Resorts is seeking a agile and experienced Operations Manager to oversee the daily operations of the resort, ensuring exceptional guest experiences, operational efficiency, and team performance. The ideal candidate will be responsible for managing all departments, maintaining service standards, and driving overall business growth.

Key Responsibilities:

- Oversee day-to-day resort operations including Front Office, Housekeeping, F&B;, and Maintenance.
- Ensure high levels of guest satisfaction through excellent service delivery and prompt issue resolution.
- Monitor and manage staff performance, scheduling, and training across departments.
- Implement and maintain standard operating procedures (SOPs) and quality standards.




- Coordinate with sales and reservations teams to maximize occupancy and revenue.
- Manage budgets, control costs, and improve operational efficiency.
- Ensure compliance with health, safety, and regulatory requirements.
- Handle guest feedback, complaints, and special requests professionally.
- Prepare operational reports and provide insights to senior management.
- Drive continuous improvement initiatives and enhance overall guest experience.

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

- Food provided

Work Location: In person

📌 Operations Manager (Kerala)
🏢 Olga Productions
📍 Kerala