Greeting From Trigent Software Pvt Ltd

We are hiring for International Voice Process. Call Ashish +91-XXXXXXXXXX

Responsibilities:

- Review the application form and make sure all the details are filled appropriately.
- Handle inbound calls and resolve candidates' queries.
- Respond to candidates' queries over email & Calls
- Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
- Provide excellent experience to the candidates.
- Maintaining a quality score of 90% and above throughout.
- Escalate issues and seek advice when faced with complex issues/problems
- Ensure process controls are in place; Maintain, validate, and update process documentation as applicable to ensure compliance with documentation requirements
- Must be able to propose process improvement ideas that can reduce time, improve accuracy or enhance controls
- Participate in Team building activities
- Looking for Immediate joiner




- CTC From 28K to 56K (Depends on last drawn & relevant experience)

Looking only for Excellent communication skills & Should be Adaptable for Rotational Shift (Including Night Shift)

Apply Only If you are interested & Matching to the Requirement. If Interested Kindly Share your Updated Cv on [email protected] or you can call Ashish +91-XXXXXXXXXX

Thanks & Regards

Ashish Sengar

Job Type: Full-time

Pay: ₹28,000.00 - ₹56,000.00 per month

Benefits:

- Commuter assistance
- Health insurance
- Provident Fund

Education:

- Higher Secondary(12th Pass) (Preferred)

Experience:

- Customer service: 1 year (Preferred)
- total work: 1 year (Required)

Language:

- English (Required)

Work Location: In person

📌 Customer Support Representative (India)
🏢 Trigent Software
📍 India