05 Aug
|
HCL Technologies
|
Mumbai
05 Aug
HCL Technologies
Mumbai
Service Delivery Director (DPO)
Experience: Not Available to Not Available years
Location: Others, India
Key Responsibilities
• Lead Process Improvement And Contribute To Overall Growth.
• Enhance Operational Systems, Processes, And Policies To Support
• Provide Supervision And Coaching To Team Leaders And Managers.
• Understand Client Requirements And Ensure The Support Team Meets Client Expectations.
• Monitor And Report On Key Performance Indicators To Stakeholders.
Skill Requirements
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Other Requirements
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Job Summary
To oversee operations management, ensure client SLA and internal metrics are met, manage people, drive Kaizen and innovation, and maintain a solution-oriented mindset.
📌 Service Delivery Director (DPO) (Mumbai)
🏢 HCL Technologies
📍 Mumbai