We are a top-rated, USA-based healthcare company located in Washington State. Our mission is to serve our patients and provide them with the highest quality of care, service, and privacy. We believe in investing in our employees by fostering a positive culture that supports training, development, and motivation. We are committed to providing you with the tools for professional success.
The Chance
Are you looking for a career, not just a job? We are seeking a skilled and energetic Customer Service Representative to join our innovative team, consistently raising the bar on service. This is an in-person position where you will provide exceptional customer service to our healthcare patients. We offer room for advancement, including leadership opportunities, for professionals interested in growing their careers while helping people.
What You'll Do
As a Customer Service Representative, you will:
- Provide outstanding customer service, schedule appointments, identify patient needs, and ensure absolute privacy.
- Handle incoming calls and utilize online live chat software to communicate with patients.
- Respond promptly, accurately, and courteously to inquiries regarding appointments.
What You'll Bring
We are looking for a qualified professional with:
- Customer service and/or sales experience.
- Strong oral and written communication skills.
- A positive attitude.
- Ability to work rotational shifts, including nights, weekends, and holidays, as part of a 24/7 operation.