Job Category: Operations Executive

Job Type: Operations

Job Location: Ahmedabad

Role Definition

Operations Executive (DC) will have an accountable to delegate task to the Operation team and timely review and share constructive feedback for the same.

Responsibilities Deliverable

- To Check monthly manpower planning of deep cleaning staff for all sites and update the same to Operation Head
- To Review and approve monthly Material planning
- To Review and approve Attendance and leave management of deep cleaning staff
- To Check Uniform and Grooming and Training Reports.
- Delegate and Review the daily, weekly and Monthly tasks to the Operation Executives.
- Schedule shifts and arrange for replacements in cases of absence of staff.
- To Ensure Operation Team perform efficiently and productively
- To Do daily coordination with Key customers
- Establish and educate staff on cleanliness, tidiness and hygiene standards.
- To Take feedback from customer after every visit
- To Ask for reference to customer
- To Handle and resolve any customer/staff related daily issues
- To Take Google reviews from customers
- To Record,



update and maintain database of customers
- To Ensure payment collection from customers
- To Ensure staff has all the required equipment and materials before visiting sites
- To Administer salary of Deep Cleaning staff
- To Ensure proper accommodation and food of all staff
- Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves Participate in large cleaning projects and deep cleaning of premises as required
- Ensure compliance with safety and sanitation policies in all areas
- To Take daily reporting from team
- To Motivate team and support them wherever needed
- To Submit training report to management
- To Give daily reporting to management

Tasks And Activities

- Daily planning
- Team management
- Grooming and uniform checking
- Attendance & Payroll
- Reporting

Measurement Metrics

- Staff Retention Ratio
- No. of complaints done.
- Report Submission
- Training & Development
- No of current customers
- No of feedbacks
- Training and Development

📌 Operations Executive (Ahmedabad)
🏢 The Cleaning
📍 Ahmedabad